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Terms & Conditions

Kopykake Systems and Supplies - United States, Canada and Mexico

All delivery times assume a one business day window for processing and sending out your shipment. Delivery days are business days only (excludes weekends and holidays). For example, an order placed in the afternoon with Next Day Air may not be shipped out until the following day, so you will receive the order two days from the date your order is placed. With a call, we can often ship the same day.

For orders sent anywhere within the Continental United States, a United Parcel shipping calculator will determine your total shipping cost based on your location, the weight of your order, and the delivery option you select. This cost will cover all surcharges, required insurance, and a minimal packaging and handling fee. Your calculated shipping cost will be displayed on the Check Out page. For orders that are too heavy to calculate on our website, Kopykake will try to contact you with the quoted prices for your delivery time requirements. Canadian and Mexico orders can often be sent at less shpping cost by USMAIL. But the order must be emailed or telephoned to us.

Continental United States locations may choose from one of four U.P.S. shipping methods: Ground (cheapest), 3 Day, 2 Day, or Next Day.

For orders sent via Post Office, to Alaska, Hawaii, US Territories, Military APO/FPO, and Canada, etc., please send your order via email (Not our Online Webstore). Kopykake will determine the best shipping option and contact you with a quote before processing your order.

Kopykake Systems and Supplies - International Orders

Kopykake will ship your order anywhere in the world. For international orders, Kopykake will determine the fastest and cheapest method available.

Once the cheapest method of shipping has been determined, you will be notified of the shipping cost for your approval before your order is processed. Kopykake will not charge your credit card until you have approved the shipping cost.

Important: Our quoted shipping costs do not include any additional import fees, taxes, or duties that you may incur upon delivery of your products. You are responsible for these extra charges at time of delivery. However, UPS includes customs clearance fees.

If you have any concerns about shipping arrangements, please feel free to contact Kopykake at 1-800-999-5253 or 1-310-373-8906 or sales@kopykake.com

Kopykake quotes its delivery times on this website based on the shipping methods and policies supplied by the delivery services used. Although Kopykake will guarantee the timely processing of your order, if the delivery service experiences any delays, we cannot guarantee that you will receive your order by the date requested. Kopykake will not refund your order due to shipping delays (delivery service errors, remote locations, holidays, etc.). The best remedy for this is to order early!